I think this is a fine place for your post (can't icecream be a main course too?

)... I am sorry I can't really help... I've made icecream once in my life...
Things that you might try:
Does your machine have a place for rock salt in the ice compartment? (ours is very old fashioned). I think this makes the ice "less cold" and might help to keep the final prduct pliable (ie to use more salt)
Do you cook the milk mixture into a custard first? If so, maybe you are cooking it too long and this is making it hard?
You might try taking it out of the DF too -- I know ours is very cold.
In the past I have noticed that homemade IC is best when it's just made... after that I think it does tend to get harder than store bought types which probably have a chemical to keep them softer for scoopability. Maybe?
All I know for sure is I want homemade icecream RIGHT NOW!
